UNBOXIE TERMS OF USE

Acceptance of Terms

By accessing and using the Unboxie platform, you agree to comply with and be bound by these Terms, as well as any applicable laws and regulations. If you do not agree with these Terms, you must not use our services.

Services Provided

Unboxie offers a personalized gift sourcing, packaging, and delivery solution powered by AI. Our services include:

• Gift Sourcing: Recommending and sourcing gifts based on your preferences and occasion.
• Packaging: Providing customized packaging options.
• Delivery: Delivering gifts to specified addresses within Nigeria.

User Responsibilities

• Accuracy of Information: You are responsible for providing accurate and complete information during the use of our services, including delivery addresses and gift preferences.
• Compliance with Laws: You agree to use our services in compliance with all applicable laws and regulations.
• Prohibited Activities: You must not use Unboxie for any unlawful or prohibited activities, including, but not limited to, fraud, intellectual property infringement, or the distribution of harmful or illegal materials.

Intellectual Property

All content, trademarks, and other intellectual property on the Unboxie platform are owned by Unboxie or our licensors. You may not use, reproduce, or distribute any content without our prior written permission.

Data Protection and Privacy

Data Collection and Use

• Personal Information: We collect personal information such as your name, contact details, and gift preferences to provide our services.
• Usage Data: We may also collect information about how you use our platform, including interactions with our AI recommendations.

Data Protection Laws

• Unboxie is committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) and other relevant data protection laws. We ensure that your data is:
  • Collected lawfully and fairly.
  • Processed for legitimate purposes and in a transparent manner.
  • Stored securely and protected against unauthorized access, disclosure, or alteration.

Data Sharing

We may share your data with third-party service providers (e.g., payment processors, delivery services) who assist in delivering our services. These third parties are required to protect your data and use it only for the purposes specified by Unboxie.

User Rights

You have the right to:

• Access and correct your personal data.
• Request the deletion of your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at hello@unboxie.ai

Order Acceptance and Cancellation

• Order Confirmation: Once you place an order, you will receive an order confirmation email. Unboxie reserves the right to accept or decline any order for any reason.
• Order Cancellation: You may cancel your order within hours of placing it, provided the order has not yet been processed or shipped. Refunds for cancelled orders will be processed in accordance with our Return Policy.

Pricing and Payments

• Pricing: All prices are listed in Nigerian Naira (NGN) and are subject to change without notice. Prices include applicable taxes unless stated otherwise.
• Payment: We accept various payment methods, including credit/debit cards, bank transfers, and mobile payments. Payments must be made in full at the time of order placement.

Delivery

• Delivery Times: Delivery times may vary based on the recipient's location and the nature of the gift. However, Unboxie takes 3-5 days to deliver ordered gift items. We strive to meet estimated delivery times but do not guarantee them.
• Delivery Locations: We currently deliver to addresses within Abuja, Nigeria. Additional charges may apply for remote or difficult-to-reach locations.
• Failed Deliveries: If a delivery fails due to incorrect information provided by you or the recipient's unavailability, additional delivery attempts may incur extra charges.

Limitation of Liability

Unboxie is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to:

• Delays in delivery.
• Loss or damage of goods during transit.
• Inaccurate gift recommendations.

Our liability is limited to the value of the goods purchased.

Amendments to Terms

Unboxie reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Nigeria.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

• Email: hello@unboxie.ai
• Phone: +234 912 484 3810
• Hours:
  • Monday to Friday, 9:00 AM - 7:00 PM WAT
  • Saturdays 9:00 AM - 7:00 PM WAT
  • Sundays 11:00 AM - 7:00 PM WAT